Cover Letter Assistant Branch Manager Bank

Assistant Branch Manager Resume Samples

Assistants Branch Manager provide administrative and clerical assistance to Branch Managers in an effort to meet or even exceed branch goals. Responsibilities listed on sample resumes of Assistants Branch Manager include supervising and motivating staff, ensuring compliance with laws and regulations, monitoring sales, implementing safety procedures, and maintaining good customer relationships. Key skills for this job are sales skills, coaching, interpersonal and communication abilities, a business focused attitude, teamwork, flexibility, and customer service orientation. Those looking to work in the field should display in their resumes a degree in finance, accounting, management, or a similar field.

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Assistant Branch Manager

Responsible for branch collections and past due accounts and surpassed all monthly goals in each category by closely managing branch accounts

  • By using daily communication and accessibility we exceeded our dealer volume objectives for branch goals
  • Developed new and existing dealer relationships by making myself available through visits and communication and grew our relationship and business by 50%
  • Reviewed credit applications, credit exceptions, and analyzed credit application underwriting for the branch and reduced risk by 65-70%
  • Responsible for compliance of company loan guidelines with the branch manager

Assistant Branch Manager

Recruited by Market Manager to execute implementation of exceptional operational practices in the branch

  • Maintaining high levels of controls through daily observations, coaching, and weekly assigned projects dispersed among the management team, tellers, and bankers
  • Led a Passed Audit in July 2013 after a failed one occurred February 2013
  • Created the 2014 Hollywood District Strengthening Controls through Self Identification Plan and reviewed operations highlights to the district weekly
  • Worked with Branch Manager to create plans that led to achieving top level performance among the branch's national peer group

Assistant Branch Manager

As an Assistant Branch Manager, I was responsible for the overall effective operations of my branch in the Williamsburg area of Brooklyn, NY including business development, new account growth, superior customer service, operational integrity and promotion of [company name] through community development.

  • Co-Lead the sales management of the branch to ensure attainment of sales goals. Actively managed sales process activities including customer profiling, customer and employee events, sales and activity tracking.
  • Coached team on proper execution of sales process and role model desired behaviors - Adhered to compliance and operations risk controls in accordance with the company and regulatory standards, policies and practices.
  • Was responsible for performing individual assigned sales activities and for fulfilling all assigned sales production goals and contributing to the branch strategic initiative an profitability.
  • Helped grow new branch from 0 to $38 million in 12 months.
  • Participated in community organizations and activities to enhance the company's awareness and image within the community.

Assistant Branch Manager/ AVP

Managed all operational functions of the banking center including customer transactions, coaching and compliance

  • Facilitated training increasing knowledge and confidence of branch employees
  • Maximized growth potential by effectively scheduling employees to ensure great customers experiences
  • Achieved Gold Status on customer surveys often, including three of the last four quarters measured
  • Successfully passed all audits during tenure as ABM including several highest divisional score recognitions
  • Effectively coached and developed lower performing branches to become higher performing locations including moving one branch from the bottom 10 percent to the top ten percent in a year.

Assistant Branch Manager

Took part in supervising the entire branch consisting of 30 staff, including, supervisors, personal bankers, tellers and vault attendants.

  • Conducted several analyses to client's portfolio and provided advice regarding the best bank products or services that suit their needs.
  • Administered meticulously the interview and hiring process for potential employees.
  • Directed employee performance review to identify and recognize top-performing staff.
  • Implemented training and delivered exceptional assistance and guidance to staff in order to carry out quick steps in achieving goals.
  • Facilitated sales referrals and cross-selling of various business products.
  • Held fully responsible for daily coaching of staff on how to meet customer's needs; facilitated the implementation of branch promotion and seminars.

Assistant Branch Manager/ Business Development

Developed and maintained an excellent working relationship with premier clients managing a deposit of $25 million.

  • Represented the bank in networking events in the Aventura area with a focus in developing business with other professionals.
  • Manage the daily operations sales and administration of the Financial Center.
  • Trained, guided and coached a group of 3 bankers along with preparing periodic performance evaluations.
  • Developed, enhanced and implemented business and sales plans in order to increase branch profitability.
  • Partnered with Branch Manager to manage hiring, performance management and compensation for bankers/tellers.
  • Assisted Branch Manager to develop annual budget to operate successfully assigned branch.

Assistant Branch Manager

Reached 117% of branch goals - 2011, office awarded #1 Branch bank-wide out of 150 offices.

  • Reduced rebated fees by 30% under allowed budget.
  • Cross- trained staff with introduction of EFT program.
  • Assisted manager with sales and branch budgets.
  • Guided / motivated staff to attain sales goals, performed annual reviews, set objectives for following year performance. Provided corrective action plans as needed.
  • Selected by senior management as member of peer audit team. Conducted internal unannounced audits in other branch offices. Reported findings to Regional Managers and Audit department.
  • Served as member of conversion team during purchase of Legacy Bank and Alliance Bank.

Assistant Branch Manager/operations Manager

Increased revenue by 9.5% and pretax earnings by 24.2%

  • Revenue 4.9m with Pre-tax earnings of 2.1m
  • Directed all operational functions: loss control, compliance, customer retention, and audit standards
  • Developed and executed comprehensive Quality Control Program; reduced loss and optimized effectiveness of mitigating controls
  • Oversaw internal audits on teller cashboxes and all cash entities
  • Motivated, supervised, and developed top-performing tellers and bankers; led comprehensive performance reviews
  • Evaluated management reporting; spearheaded action-oriented initiatives

Assistant Branch Manager

Maintained professionalism and took effective actions when dealing with customers.

  • Demonstrated knowledge and necessary skills in performance of essential functions of the job.
  • Fostered and built teamwork philosophy in the department/branch.
  • Approached work with clear method and maintained an orderly work area.
  • Managed operations, coached staff and processed daily transactions.
  • Worked closely with the Branch Manager to exceed sales goals


Maintained strong system of internal controls for largest global financial services organization with approximately $2 trillion in assets and operating in over 60 countries.

  • Directed all branch operational aspects, including customer service, human resources, administration, and sales.
  • Analyzed, prepared and delivered performance appraisals.
  • Identified employee performance gaps and created individual development plans to resolve those deficiencies.
  • Facilitated weekly meetings to disseminate pertinent changes in policy and procedures.
  • Supported branch manager in sales leadership, profit and loss management, and customer services scores.
  • Implemented training initiatives of 18 employees to improve product knowledge and branch profitability.


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As a highly skilled Assistant Branch Manager I read your posting for a new Assistant Branch Manager with interest. My experience aligns well with the qualifications you are seeking at Brown County Bank in particular my role as Assistant Branch Manager with California Regional Bank and I am certain I would make a valuable addition to your organisation.

With more than 10 years’ experience as an Assistant Branch Manager I am adept in process improvements employee mentoring and financial analysis. Moreover while my on-the-job experience has afforded me a well-rounded skill set including first-rate interpersonal and time management abilities I excel at:

  • Creating business development strategies.
  • Ensuring friendly and professional team and customer interactions.
  • Complying with regulatory requirements.
  • Directing and cultivating high-performance teams.

In addition to my experience and personal qualities I have a solid educational foundation and a passion for developing productive customer relationships. I am extremely enthusiastic about Brown County Bank’s focus on supporting customer growth and would welcome the opportunity to contribute to your ongoing success.

Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meet your needs.

Thank you for your time and consideration.


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