Guest Service Manager Cover Letter

A strong resume is only useful if it actually is read by a hiring manager, which is why cover letters are so important. To make your job application stand out from the crowd, customize your letter to reflect the job description, the organization’s values, and the requirements of the service industry. Use the professional service manager cover letter sample as a template and guide to style. The tips at the end will help you make your application shine.

Professional Service Manager Cover Letter Sample

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Service Manager Must-Haves

When constructing a cover letter, it is best to use a layout similar to this professional service manager cover letter sample, using the hiring manager’s name in the salutation if possible. Research the organization so you can deftly express your fit for the position by relating your skills back to the work of the employer. Remind your potential employer that you want to bring your particular set of skills and experiences to his or her organization. In the service industry, it is important to show tact and diplomacy while solving problems. Incorporate these skills when using the professional service manager cover letter sample as a template.

Best Action Verbs for a Service Manager Cover Letter

When writing your cover letter using this professional service manager cover letter sample as a starting point, try to use active voice and infuse strong action verbs into your writing, such as problem solver, communicated, lead, interact, respond, serve, direct, and organize, to strengthen your application.

Cover Letter Text

Dear Ms. Edwards,

Along with my enclosed resume, I would like to express my genuine interest in the service manager position available at United National Hotel. I am an accomplished profession who brings a breadth of knowledge and skills that allow me to contribute towards your success at maximizing guest satisfaction through customer service initiatives. I earned a bachelor’s degree in management from the University of State. I applied myself with vigor and graduated with honors. I learned the particulars of meeting and event management, which included staffing, sponsorships, and venue selection. In my studies, I practiced the art of planning, directing, organizing, leading, and staffing by participating in several real life scenarios. Upon graduation I secured a position at Hinton Lodge, starting out as assistant manager and, through hard work and dedication, working my way up to manager. I managed customer communications and initiatives, and was in charge of staffing, which entailed the hiring and training of my staff. I succeeded in using creative ways to improve customer service, satisfaction, and retention during my 10 years there. I incorporated team motivation into staff training and development, earning the respect of my team. A happy, motivated team makes for happy customers. My dedication to improving customer care and leading an inspired team will contribute to increased guest satisfaction and retention at United National Hotel. Thank you for your consideration. I look forward to hearing from you.


John Doe

Joseph Moore


123 Main Street, Stateland, ST, 99999

(555) 123-9876


Feb 25, 2013

RE: Customer Service, Feb 25, 2013


Dear Mark White,


From reading your announcement seeking qualified candidates, I’m confident that my experience and skills will bring value to Coggswell Cogs as your Customer Service Representative.


As my resume indicates, I possess experience in retail operations, supervision, and training along with with delivery of exception customer service in a high-volume store. My professional history includes positions such as Assistant Manager, Bank Training Supervisor, and Newspaper Zone Manager. Most recently, my responsibilities as assistant manager include smooth daily operations for a busy retail store, which involved a consistent achievement of sales goals, and demonstrated leadership skills.


As you see on me resume, there is more that I bring in terms of skills and experience that will benefit [name of company]. I look forward to meeting with you personally to discuss how I can meet your specific needs.



Joseph Moore

(555) 123-9876


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